Term and Conditions

1. Introduction

Welcome to Horse Care Supply Store! These Terms and Conditions govern your use of our website, healthyhorsegear.com, and the purchase of products from us. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.

2. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information during the registration and checkout process.
• Use the website only for lawful purposes and in a manner that does not infringe the rights of others.
• Not engage in any activity that could damage, disable, or impair the website’s functionality.

3. Product and Service Description

We strive to provide accurate descriptions of our products, including Arena Equipment, Behavioral Deterrents, Horse Toys, Blankets, and more. However, we do not guarantee that product descriptions or other content on our site are error-free. If you receive a product that is not as described, you may return it as per our Return Policy.

4. Order and Payment Terms

Orders are processed within 1-2 business days. We accept payments via Visa, MasterCard, JCB, and PayPal. By placing an order, you authorize us to charge your payment method for the total amount of your purchase.

Shipping options include:

• Standard Shipping: Delivered within 10-15 business days via DHL or FedEx. Shipping fee: $12.95.
• Free Shipping: Available for orders over $50, delivered within 15-25 business days via EMS.

5. Returns and Exchanges

We offer a hassle-free returns and exchanges policy within 15 days of the delivery date. Items must be unused, in their original packaging, and in the same condition as when received. Certain items are non-returnable and non-exchangeable due to safety, hygiene, or consumable nature, such as Fly Sprays, Insect Repellents, Electrolytes, and Feed and Bedding.

To initiate a return or exchange, please contact us at [email protected] with your order number, item details, and reason for return/exchange. We will provide a Return Merchandise Authorization (RMA) number and return instructions.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Horse Care Supply Store and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from this site without our prior written consent.

7. Limitation of Liability

Horse Care Supply Store shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or purchase of products. Our total liability to you for any claim arising from your use of the site or purchase of products shall not exceed the amount paid by you for the product in question.

8. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from your use of the website or purchase of products shall be resolved in the courts of Seattle, Washington.

9. Contact Information

If you have any questions or need further assistance, please contact us at:

Email: [email protected]

Address: 3366 Raccoon Run, Seattle, US 98105

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the site after such changes constitutes your acceptance of the new terms.